Privacy Policy

OptimumARC Inc. is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and disclose information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws. By using our website, submitting an inquiry, or booking a consultation, you agree to the practices described in this policy.

Information We Collect

Information you provide directly:

• Name.
• Work email address.
• Phone number (optional).
• Company name.
• Details about your engineering workflow, software setup, or project requirements submitted through our contact or quote forms.
• Messages sent to our team via contact forms or email.

Automatically collected:

• IP address.
• Device type and browser information.
• Usage data and interaction patterns.
• Cookies and tracking technology.

How We Use Your Information

We use personal information to:

• Respond to consultation requests and software quote inquiries.
• Schedule and manage discovery calls and appointments.
• Provide Geomagic software licensing, training, and consulting services.
• Send relevant service updates and follow-up communications.
• Maintain and improve our website and service quality.
• Send occasional updates, insights, or relevant service information to contacts who have expressed interest in our services. You may unsubscribe at any time.
• Comply with legal and regulatory requirements.

We do not sell your personal information to third parties.

Sharing Your Information

With trusted service providers:

• Website hosting and form submission processing providers.
• Calendar booking and video conferencing providers used to schedule and conduct consultations.
• Email delivery systems used for responding to inquiries.

These providers are used solely to deliver our services.

Legal obligations:

We may disclose information if required by law, subpoena, or government request.

Data Storage and Security

We use reasonable security measures to protect your data, including:

• Encrypted transmission of form submissions through our hosting and form processing provider.
• Access controls on internal systems and communication platforms.
• Secure handling of all client project information and correspondence.

We retain personal information only as long as necessary to provide services or as required by law.

Your Rights Under PIPEDA

You have the right to:

• Request access to your personal information.
• Request corrections to inaccurate information.
• Withdraw consent for non-essential communications.
• Request details about how your information is used.
• Request deletion of your personal information where applicable.

To submit a request, contact: info@optimumarc.com. We may require identity verification for your protection.

Cookies and Tracking

Our website uses optional analytics and advertising cookies from Google: Google Analytics, to understand how visitors find and use the site, and Google Ads measurement, to see which ads lead to enquiries. Cookies are small files stored in your browser. We do not use these cookies to show you personalized ads, and we do not sell your personal information.

• Quebec, the European Economic Area, the United Kingdom and Switzerland: we ask first. These cookies stay off unless you choose Accept.
• Everywhere else: a notice tells you we use these cookies, and they are used unless you choose Reject Optional.

Close hides the notice for the rest of your visit without recording a choice, so nothing changes: the cookies stay off where we ask first, and stay on elsewhere. The notice appears again on your next visit.

We work out which notice to show from your approximate location, based on your internet address at the time of your visit. We do not store your internet address.

You can change your choice at any time in Cookie Settings, also linked at the bottom of every page. When you choose Reject Optional, we remove these cookies from your browser. We also keep a few small cookies of our own that are needed for the notice to work: one remembers your choice, one tells the page which notice to show, and one keeps the notice closed for the rest of a visit. You can also block cookies in your browser settings.

Google's use of this information is described in the Google Privacy Policy.

Third-Party Services

Our website may contain links to external sites including software vendors, partners, and resources. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing personal information.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Continued use of our website or services following any update constitutes acceptance of the revised policy.

Contact Us

OptimumARC Inc.
60 Atlantic Avenue, Suite 200, Toronto, ON M6K 1X9
Email: info@optimumarc.com
Phone: +1 (416) 848-0308
Website: www.optimumarc.com