Privacy Policy

OptimumARC Inc. is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and disclose information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws. By using our website, submitting an inquiry, or booking a consultation, you agree to the practices described in this policy.

Information We Collect

Information you provide directly:

• Name.
• Work email address.
• Phone number (optional).
• Company name.
• Details about your engineering workflow, software setup, or project requirements submitted through our contact or quote forms.
• Messages sent to our team via contact forms or email.

Automatically collected:

• IP address.
• Device type and browser information.
• Usage data and interaction patterns.
• Cookies and tracking technology.

How We Use Your Information

We use personal information to:

• Respond to consultation requests and software quote inquiries.
• Schedule and manage discovery calls and appointments.
• Provide Geomagic software licensing, training, and consulting services.
• Send relevant service updates and follow-up communications.
• Maintain and improve our website and service quality.
• Send occasional updates, insights, or relevant service information to contacts who have expressed interest in our services. You may unsubscribe at any time.
• Comply with legal and regulatory requirements.

We do not sell your personal information to third parties.

Sharing Your Information

With trusted service providers:

• Website hosting and form submission processing providers.
• Calendar booking and video conferencing providers used to schedule and conduct consultations.
• Email delivery systems used for responding to inquiries.

These providers are used solely to deliver our services.

Legal obligations:

We may disclose information if required by law, subpoena, or government request.

Data Storage and Security

We use reasonable security measures to protect your data, including:

• Encrypted transmission of form submissions through our hosting and form processing provider.
• Access controls on internal systems and communication platforms.
• Secure handling of all client project information and correspondence.

We retain personal information only as long as necessary to provide services or as required by law.

Your Rights Under PIPEDA

You have the right to:

• Request access to your personal information.
• Request corrections to inaccurate information.
• Withdraw consent for non-essential communications.
• Request details about how your information is used.
• Request deletion of your personal information where applicable.

To submit a request, contact: info@optimumarc.com. We may require identity verification for your protection.

Cookies and Tracking

Our website uses cookies and analytics to improve website performance, understand usage patterns, and enhance user experience. You may disable cookies in your browser settings, but some features may not function properly.

Third-Party Services

Our website may contain links to external sites including software vendors, partners, and resources. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing personal information.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Continued use of our website or services following any update constitutes acceptance of the revised policy.

Contact Us

OptimumARC Inc.
60 Atlantic Avenue, Suite 200, Toronto, ON M6K 1X9
Email: info@optimumarc.com
Phone: +1 (416) 848-0308
Website: www.optimumarc.com